Greenwald explains that there are 2 types of information:
content and metadata. Content refers to actually listening to people’s phone
calls or reading their emails and online chats, while metadata refers to
amassing data about those communications, such as who emailed whom, when it was
sent, the location of the person sending it, etc. but not what the email actually
says. And while the NSA claims that the collection of large quantities of data
is necessary to stop terrorism, it is actually using this data for economic and
political purposes as well. The U.S. used the NSA to eavesdrop on the planning
strategies of other countries during trade and economic talks, gaining an
enormous advantage for American industry. It has also spied on international
organization such as the United Nations, to gain diplomatic advantage. The NSA
routinely receives or intercepts routers, servers and other computer network
devices being exported from the U.S. before they are delivered to international
customers. The agency then implants backdoor surveillance tools. All of this is
because the U.S. wants to maintain its grip on the world.
Greenwald says that authorities faced with unrest generally
have 2 options: to placate the population with symbolic concessions or fortify
their control to minimize the harm it can do to their interests. He believes
that the west seems to go with option 2. I don’t really understand his
characterization of the options – seemingly another option would be to actually
listen to the people and change things? He says that collective coercion and
control is both the intent and effect of state surveillance. Those who are
being watched affirm their endorsement of prevailing social norms as they
attempt to actively manage their reputations. The evidence shows that
assurances that surveillance is only targeted at those who ‘have done something
wrong’ should provide little comfort since a state will reflexively view any
challenge to its power as wrongdoing. The true measure of a society’s freedom
is how it treats its dissidents and other marginalized groups, not how it
treats good loyalists.
As for the people who say that the collection of this data
stops terrorists, Greenwald has several rebuttals. The Justice Department
failed to cite a single case in which analysis of the NSA’s bulk metadata
collection program actually stopped an imminent terrorist attack. The metadata
program was not essential to preventing attacks and could readily have been
obtained in a timely manner using conventional court orders. It has no
discernible impact on preventing acts of terrorism. The best (worst?) example
of this is that for 9/11, the government was in possession of the necessary
intelligence but had failed to understand or act on it. This is one of the
problems with collecting so much data – you can’t possibly sort through it all
to figure out what is relevant.
Obedience to authority is implicitly deemed the natural
state, whereas disobedience is portrayed as crazy, paranoid, mentally ill, etc. However, both observing and breaking the rules involves moral choices. In the face of
severe injustice, a refusal to dissent is the sign of a character flaw or
moral failure. The reflexive demonization of whistle blowers is one way that
the establishment media in the U.S. protects the interests of those who wield
power. The only leaks that the Washington media condemns are those that contain
information officials would prefer to hide. There is a double standard applied
to publishing classified information. A lot of people leak things, it’s only
considered bad when it doesn’t support the government and its narrative. Opinions
are problematic only when they deviate from the acceptable range of Washington
orthodoxy.
Greenwald says that the British government stormed in and
made the Guardian (newspaper that Greenwald works for), destroy all the hard
drives with information from Snowden. As well, Greenwald’s partner was
traveling and they held him in the UK airport for 9 hours, under supposed ‘terrorism’
charges. The government has shown itself as abusive and repressive, which means
the only proper response is to exert more pressure and demand greater
transparency and accountability.

Lastly, he emphasizes that the alternative to mass
surveillance is not the complete elimination of surveillance. It’s not one or
the other. An alternative to mass surveillance is targeted surveillance, where
the NSA only targets people they believe to be a threat. I think this is a
reasonable suggestion.
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